Terms of use

This agreement covers any sale of products through the website www.kliocreations.com of the company under the distinctive title "KLIO CREATIONS".

By using our site, you agree to the following terms, which you should read carefully:

You are free to use www.kliocreations.com in accordance with law and morality.

The responsibility for the contents of the transactions lies solely with you. Www.kliocreations.com does not perform any kind of correction or interference with the data you transfer.

You must correctly fill in the fields in the on-line contact form.

The use of www.kliocreations.com is subject to Greek and international laws and you agree not to use our site in order to violate these laws.

All members, affiliates, employees, management and other partners of www.kliocreations.com are not responsible for anything that arises from third parties using their site www.kliocreations.com.

Any user who enters and uses the services of the online store is deemed to consent and accepts unconditionally the terms set out in this text without any exception.

If a user does not agree with the terms, he must abstain from using the e-shop and from each transaction with it.

Sending your order implies acceptance of this agreement and all terms.

The service information provided on the website is accurate, without prejudice to any technical or typographical errors that can not be predicted or have occurred inadvertently or due to an application shutdown or force majeure.

Under no circumstances can we guarantee the uninterrupted and error-free operation of the site.

We accept liability for the damages that may result from access interruption customers / users to implement for technical reasons or problems and difficulties that may affect or impede or suspend its operation and the submission or execution of electronic orders.

We reserve the time to deliver orders in cases of force majeure.

Product photos are indicative and do not faithfully reflect the finished product.


Obligations of the customer

You are responsible for the appropriate product selection, as well as for telephone and mail costs for communication with www.kliocreations.com, if any.


Terms of Order via www.kliocreations.com

When you send your order, it says "Your order has been successfully registered. You will soon receive a confirmation email. " Once you have received the confirmation email, your order is already in production.

- Change or cancellation after sending the order is not accepted electronically. You should contact the appropriate cancellations department at 2121040077.


RETURNS POLICY

You have the right to return an item within 10 calendar days since the day of receiving your order,

for the following reasons:

1) The product is different from what you ordered

2) The product is in a size that does not fit you

3) The product is defective

4) You want to change for personal reasons

In case you want to return a product, please contact the e-shop responsible at info@kliocretaion.com or +30 2121040077, indicating your order number, the product or products you wish to change and the reason for changing them. Product changes will not be accepted unless you contact the above e-shop responsible department. Return shipping costs are charged to the customer. An exception is defective products or an error in ordering due to to Company's fault.

We only accept returns of products that haven’t been worn and have their labels still attached. Returned goods that seem worn or durty, folded inside out, fabrics with drawn-damaged threads, make-up stains and so on, won’t be accepted. You should take any necessary measures so as to ensure the returned goods arrive at an exceptional condition.

To avoid your own inconvenience, we recommend that you carefully check the status of the products and the intact packaging in order to identify any obvious defects when delivering your order. Should you find any defect, you must contact us on the same day or next working day.

RETURNS ADDRESS is the following

Klio Creations - returns

10 Kydathineon St

P.C 10558 , Plaka

Athens, GREECE

For health reasons our company does not accept returns on earrings. All products returned to our Company's warehouses are subject to detailed quality control.

In case you purchase a product on sale we cannot refund you the money, you can only replace the purchased goods with a different product(s).

Returns are also not acceptable for promotional goods (for example, BUY 1+GET 1 FREE, Get 2 in Half Price, etc.)

Purchases made with gift cards, coupons or sent as gifts may be changed with other products but can not be redeemed for cash.

Refunds take approximately 7 days to complete.

Changes of purchased products on sale or promotion, cannot be done after the expiration of this promotion-sales period .

Returned products are your responsibility until deliver them. Make sure they are packed properly and can not be damaged during transport. Return shipping costs are charged to the customer.


Change-Cancel Order

You can change or cancel your order at any time prior to the notice of sending the products, by calling us on 2121040077. Depending on the stage of your order, we will inform you.


Cases of force majeure

The www.kliocreations.com not responsible for delays in the execution of the order (including delivery) due to circumstances not attributable to the fault of www.kliocreations.com or due to force majeure and will be entitled to an extension of time for execution .


Copyright

All contents of the site (including texts, graphics, images, photographs and software) are intellectual property of www.kliocreations.com and are protected by Greek and international law. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the company.


Privacy

Your personal data you provide us is used by us exclusively to process your order or to answer your question. We consider the requests you make and the emails you send in private. We will not pass on these content except to the recipient directly concerned and to the law if requested.

Www.kliocreations.com does not sell, rent or otherwise grant personal data submitted by its clients to third parties.


However, if you give us a false email address or try to get someone else's position when you send information online, all information - as well as the IP address - will be part of any research.


Secure Transactions

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Www.kliocreations.com has taken all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information, related to user's personal information, is kept confidential.


Newsletters

The newsletters received by the visitor / user of the site by subscribing to the mailing list are the intellectual property of www.kliocreations.com and are therefore protected by the relevant provisions of Greek law and international conventions.

Www.kliocreations.com reserves the right to not include a person in the recipient list or to delete it from them.

The company can keep a record of recipients' e-mail addresses for sending other news messages beyond newsletters unless the recipient desires this.


Business Liability Limits

By using the site, you fully agree that use is at your own risk. Www.kliocreations.com makes every effort to provide high quality service, but we can not guarantee that there will be no interruptions or mistakes.

Any reference or link to another site is provided for your convenience and we are not responsible for the content, products and services provided (advertising or sale) to these sites.

Product photos are indicative and colors may vary due to the analysis and settings of each user's screen.


Modification of terms

Www.kliocreations.com reserves the right to modify or renew the terms of use of the site and the trading conditions. Modification or renewal will apply once the current text is updated for any change.